Frequently Asked Questions
You’ll find answers to the most commonly answered questions here. If you don’t find what you’re looking for, contact us and a franchising specialist will be happy to assist you.
To maximize success from the get-go we seek out high traffic destinations with an existing captive audience, securing locations across a broad spectrum is what we do best!
Who services and maintains the robot?
Our operators maintain the robot. Everything from the cleaning of the robot to restocking it is done by our operators. We also provide nationwide support and service for our robots.
Does the robot require cleaning and daily support?
Yes and we mandate that our operators clean and maintain the robot according to your local health code requirements. And then throughout the week our operators will maintain and stock the robot as needed.
Does the robot require any onsite storage or refrigeration?
Yes, we require a combined total of less than 25 square feet of freezer, refrigerator and dry storage space for our yogurt, toppings and paper goods.
Does the robot require direct plumbing?
The robot does not require any direct plumbing. Per health code regulations, the parts of the robot, which come in contact with the consumables, will need to be cleaned in a three-compartment sink (wash, rinse and sanitize) onsite or commercial dishwasher.
What flavors and toppings are available?
The Reis & Irvy’s Froyo Robot can feature two flavors and a swirl option. Our operators can choose from hundreds of flavor combinations from our extensive frozen dessert line. We offer gelatos, soft frozen fruit, custard, ice cream and frozen yogurt. Holiday and Seasonal flavors are available as well.
We also offer a selection of 6 toppings form hard-shell candy, granola, nuts and cereals.
What is the capacity and performance of a robot?
The robot can serve 125 frozen yogurt servings before having to be serviced. Each frozen yogurt unit takes approximately 60 seconds to create and dispense.
Does the robot have a self-cleaning mechanism?
The robot comes equipped with a self-cleaning mechanism that removes any remaining yogurt after an order is completed. This ensures that each customized order maintains the proper flavor profile and no residual mix is left in the dispensing spigot.
What type of Health and Food Safety permits are required?
Health codes and requirements are based on the type of location, as well as mandatory guidelines set by the local city and county health departments. Food service and/or Food Handling permits will be required.
What is the technical breakdown of the robot?
Power Requirements – 220V / 30A
Dimensions (HxWxD) – (5’x3’x79”)
Weight: 1500 lbs.
Square feet- 15 sq. ft.
Mix Hopper Volume – 6 gallons (870 oz.) (145 small or 96 large)
Flavor Burst Syrups – 8 (1 gal) boxes (800 servings)
Topping Container – 112 oz. x 6 (224 servings per topping)
Cup size – 12 oz.
Spoon – plastic spoon, med. weight black
Servings per hour – 60
Servings before refill – 125 (12oz) cups can be stocked
Service and/or Food Handling permits will be required.